Service & Repairs

“We offer the most flexible service contracts available. From 1 to 100 doors and beyond”

service-and-repair

We don’t just repair our own loading bay equipment, we offer multi-brand repair and flexible service contracts which include call outs. If you have a problem with your loading bay equipment or dock doors from ANY supplier such as Hormann, Thorworld, Stertil, Crawford or Saralbs for example or ANY other supplier we could help. With our friendly staff and nationwide coverage we could be on-site before you know it!

“We offer UK fast response breakdown for multi-brand repairs on dock levellers, industrial doors.”

Your loading bay is one of the most important links in your goods in/out operation, if it’s not working then your products are not going out and vital materials are not coming in.

The cost of getting someone to site quickly will usually mean a dedicated call out journey. Our experienced service & installation engineers are available throughout the UK to ensure that your equipment is installed and maintained to the highest standard. Dock Solutions can give you a complete service to ensure that you are operational for the maximum amount of time.

“To find out more on our installation, servicing and repair products please call us FREE on 0800 06 999 08“

Service & Repair Faqs

Dock Solutions Emergency Service & Repair – How it works

If the worst happens and your loading bay equipment breaks down or starts to fail, Call Dock Solutions on 0800 06 999 08 straight away. If a purchase order number can be authorised by you, we will supply a written quote direct to you via email or fax within the hour. So our engineers could be on-site with you getting you back up and running before you know it!

What if my loading bay equipment breaks down out of hours?

Unlike other suppliers, we offer a unique SOS service and our phones are answered by people not answering machines 24/7. This means that you will speak to someone who may be able to solve the issue over the phone or arrange a call out ASAP to your premises by our service engineers.

Do I need a service contract with Dock Solutions to benefit from this SOS service?

ABSOLUTLY NOT! Dock Solutions has built an exceptional reputation based on our service to new and existing customers. We have been called in when other companies service levels drop and we are always striving to better our service by listening to our customers needs.

“To find out more on our installation, servicing and repair products please call us FREE on 0800 06 999 08“

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